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Maintenance

Basic Maintenance

Managed maintenance for your website or app

The simple option for forgetting about the technical side. We look after your website or app for you: we keep it always up to date (and if an update fails, we roll it back to its previous state), we make daily backups, we protect it against viruses and attacks, we monitor that it is always online and we send you a monthly report with everything we have done. Available with or without hosting included (managed by COD3Cloud). Designed for corporate websites, shops and apps.

Hosting

Order Basic Maintenance

Billing8% off

Six-monthly

64,31 €/monthExcl. VAT

385,86 € every 6 months · you save 33,54 €
Billing16% off

Annual

58,72 €/monthExcl. VAT

704,64 € every 12 months · you save 134,16 €
  • Ownership100% yours
  • SupportIncluded
  • WarrantyRevisions
  • Secure paymentCard (Stripe) and bank transfer

Included in this service

Talk to the team
  • SSL included
  • Daily backups
  • Updates with rollback
  • Basic security
  • Uptime monitoring
  • Standard support
  • Monthly report
Maintenance

What's behind Basic Maintenance.

  • 24/7 monitoring

    We monitor your website continuously and act before you notice the problem.

  • Verified backups

    Automatic, tested backups, ready to restore in minutes.

  • Proactive security

    Up-to-date updates, server hardening and active protection against viruses and attacks.

  • Monthly report

    You know exactly what we have done for your website each month, with no small print.

Compare the maintenance plans.

Maintenance plans
Basic MaintenanceManaged maintenance for your website or app69,90 € /monthYou're viewing itAdvanced MaintenanceAdvanced maintenance for demanding websites and shops99,90 € /monthView details for Advanced MaintenancePremium MaintenanceEnterprise maintenance for critical, high-traffic sites139,90 € /monthView details for Premium Maintenance
Managed hostingOptimisedPremium (CDN/Redis)High availability
SSL includedIncludedIncludedIncluded
UpdatesWith rollbackStaging + rollbackStaging + pre-production
BackupsDailyDaily off-site (30d)Hourly, encrypted, off-site
SecurityBasic (hardening)WAF + Anti-malware + 2FAWAF + IDS + DDoS + audits
MonitoringUptime24/724/7 + On-call
SupportStandardPriority (<8 h)Custom SLA + 24/7
WPO optimisationEssentialCore Web VitalsCDN + Redis + tuning
WooCommerceNot includedIncludedMultisite included
StagingNot includedIncluded+ Pre-production
Dedicated technical managerNot includedNot includedIncluded
Logs / APM / SIEMNot includedNot includedIncluded
Monthly reportIncludedIncludedExecutive

How do we work?

  1. Initial audit

    We analyse the state of your website or app: performance, security, dependencies and configuration to establish a starting point.

  2. Tune-up

    Hardening, optimisation, code clean-up and initial configuration adapted to your website and your business.

  3. Ongoing maintenance

    Updates, backups, monitoring and incident resolution on a proactive, recurring basis.

  4. Reports and improvement

    Monthly report with actions carried out, performance metrics and recommendations for continuous improvement.

Why choose this service?

  1. Proactive, tailored maintenance

    A plan matched to your website and your business: we prioritise what is critical and schedule preventive tasks.

  2. Safe updates (Staging + Rollback)

    Every change is tested in a staging environment and is only published when everything works.

  3. 360° security

    Hardening, WAF/anti-malware, IP blocking, 2FA and regular scanning to keep your site protected.

  4. Automated backups

    Daily backups (or more frequent depending on the plan), defined retention and fast restores.

  5. Performance and speed

    Properly configured caching, database and image optimisation and tuning for Core Web Vitals.

  6. Disaster recovery

    Restore procedure and contingency plan to get back to normal in the shortest possible time.

Frequently asked questions

Can't find what you're looking for? Talk to the team

What exactly does Basic Maintenance include?

It includes managed maintenance of your website or app and, optionally, the infrastructure to host it: optimised hosting, SSL, daily backups, monthly updates (tested on a staging copy and reversible), basic security (hardening and anti-malware), uptime monitoring, standard support and a monthly report.

Is this just hosting?

No. This plan combines two layers: the infrastructure to host the project and the managed service to keep your website or app up to date, secure and stable. It should not be compared with basic hosting without maintenance.

Does it include email and a domain?

The plan covers infrastructure and maintenance. Domain, email and other technical services can be managed as additional services or through COD3Cloud.

Are backups made? With what retention?

Yes, automatic daily backups with several days' retention to ensure recovery.

What support does it include?

Standard technical support during working hours for maintenance-related incidents.

Response time for incidents?

Response during working hours with standard priority. Urgent matters are assessed case by case.

Basic Maintenance

Shall we look at it with your project in front of us?

Tell us what you need and we'll help you choose.
We start by listening to you.

Request a quote